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Refund policy

Refund Policy


Effective Date: January 2025

Because all our products are digital data directories that provide instant access after purchase, refunds are not possible once access has been granted.


1. Non-Refundable Products

All Data Packages, Data Sheets, and access subscriptions are non-refundable due to their digital nature and immediate delivery.


2. Exceptions

Refunds may be considered only if:

  • A duplicate payment occurred due to a system error.
  • You did not receive access to the purchased content within 24 hours.


3. Requesting a Refund

To request a review, contact our support team at


📧 info@chinafactoryguide.com


Include your order number, payment receipt, and reason for request.