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Privacy Policy

Privacy Policy

Last Updated: August 2026 Company: CFG DIGITAL LLC, the owner and operator of chinafactoryguide.com (“China Factory Guide”, “we”, “us”, “our”)

This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit or use chinafactoryguide.com (the “Platform”). By using the Platform, you agree to the practices described here.

1) Information We Collect

A) Information You Provide We may collect information you provide directly, such as:

  • Name, company name, and job title

  • Email address, phone number

  • Billing details and transaction information. Please note that all payments are processed securely through authorized, PCI-DSS compliant third-party payment gateways (such as Stripe, Mercury, or similar providers). We do NOT store, process, or have access to your full credit card information on our servers.

  • Account login credentials (stored in encrypted or hashed form where applicable)

  • Support requests, messages, and feedback

B) Information Collected Automatically When you use the Platform, we may automatically collect:

  • IP address and approximate location (city or country level)

  • Device and browser information

  • Operating system, language preferences

  • Pages viewed, clicks, scrolling, and time spent on pages

  • Referring pages and exit pages

  • Log data (access times, errors, and security events)

C) Cookies and Similar Technologies We use cookies, pixels, and similar technologies to:

  • Keep you signed in

  • Remember preferences

  • Improve platform performance and user experience

  • Measure marketing and analytics performance You can control cookies through your browser settings. Some features may not work properly if cookies are disabled.

2) How We Use Your Information

We use your information to:

  • Create and manage your account

  • Provide access to subscription content and platform features

  • Process payments and billing securely

  • Respond to support requests and communicate with you

  • Personalize user experience and improve the Platform

  • Detect, prevent, and investigate fraud, abuse, unauthorized access, scraping, or policy violations

  • Enforce our Terms and Conditions

  • Comply with legal obligations

3) Subscription Access and Anti-Misuse Monitoring

Because our content is subscription-based and view-only, we take steps to protect it. We may use security and integrity measures such as:

  • Session and device controls

  • Rate limits and access logs

  • Watermarking and content protection signals

  • Monitoring for automated extraction, scraping, or unusual activity These measures are used to protect the Platform and do not grant us access to your private device data. We only process information related to platform usage and security.

4) Legal Bases (If Applicable)

Depending on your location, we process personal data under legal bases such as:

  • Performing a contract (providing the service you requested)

  • Legitimate interests (security, fraud prevention, analytics, improvement)

  • Consent (for optional cookies or marketing where required)

  • Legal obligations (tax, accounting, compliance)

5) How We Share Information

We do not sell your personal information. We may share information with:

  • Service providers who help us operate the Platform (hosting, analytics, email delivery, third-party customer relationship management (CRM) tools, marketing software, customer support tools, and payment processors).

  • Payment processors to process transactions. All transactions are handled by PCI-DSS compliant providers. We do NOT receive or store your full payment card details.

  • Legal or regulatory authorities if required by law, court order, or to protect rights and safety.

  • Business transfers if we merge, acquire, or sell assets, in which case data may be transferred as part of the transaction. All service providers are required to protect your information and use it only to provide services to us.

6) Data Retention

We keep your information only as long as necessary to:

  • Provide the Platform

  • Maintain records for legal, tax, and accounting purposes

  • Enforce our Terms

  • Resolve disputes and prevent abuse When data is no longer needed, we delete or anonymize it where appropriate.

7) Data Security

We use reasonable administrative, technical, and organizational measures to protect your data, such as:

  • Encryption in transit (HTTPS)

  • Access controls and least privilege practices

  • Monitoring and logging for security events No method of transmission or storage is 100% secure, but we work to protect your information.

8) Your Rights and Choices

Depending on your location, you may have rights such as:

  • Access your personal data

  • Correct inaccurate data

  • Request deletion of your data

  • Object to certain processing

  • Withdraw consent where processing is based on consent

  • Request a copy of your data (data portability) We may need to verify your identity before fulfilling requests.

9) International Data Transfers

Your information may be processed in countries other than where you live, where data protection laws may differ. We take steps to ensure appropriate safeguards for transfers where required by law.

10) Children’s Privacy

The Platform is not intended for individuals under 18. We do not knowingly collect personal data from children. If you believe a child has provided us data, contact us to remove it.

11) Third-Party Links

The Platform may contain links to third-party websites or services. We are not responsible for the privacy practices of third parties. Please review their policies separately.

12) Marketing Communications

If you opt in to marketing emails, you can unsubscribe at any time using the link in the email or by contacting us. We may still send service-related messages (billing, security alerts, account notifications).

13) Cookies Policy Note

Some cookies are essential for the Platform to function. Others are optional and used for analytics or marketing. Where required by law, we will request consent before placing non-essential cookies.

14) Changes to This Privacy Policy

We may update this policy from time to time. Updates will be posted on this page with a new effective date. Continued use of the Platform after updates means you accept the updated policy.

15) Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Company Name: CFG DIGITAL LLC 

Email: info@chinafactoryguide.com

 Phone: +1 (307) 449-2597 

Mailing Address: 5830 E 2nd St, Ste 7000 #37823, Casper, Wyoming 82609, USA